Managed IT Support
Simplify on-premise and cloud infrastructure management with an engineering team that supports geographically diverse business solutions with a nearby mid-west touch. We manage the day-to-day support while you maintain ownership over your hardware and vendor relationships.
Contact us to learn more about our Network Architecture and Managed Support Services, or fill out our intake form if you’re ready to discuss a project!
Service Packages
(Packages by your team size)
On-Demand
starting at
$300
per month
(or $3,300 per year)
For teams looking for basic network management and ad hoc support.
- User & Server support by-the-hour ($150/hr)
- Network management and patching
Compact
starting at
$600
per month
(or $6,600 per year)
For small teams looking for active user and IT support.
- Technical support for up to 5 users
- Network management and patching
- Active Directory and File Server support and patching
Growth
starting at
$2,000
per month
(or $22,000 per year)
For medium sized teams and businesses looking for more integrated support.
Everything in Compact team and…
- Technical support for up to 20 users
- Support for 2 additional local or cloud-based servers
- Endpoint Patch Management
Sustaining
starting at
$4,000
per month
(or $44,000 per year)
For advanced businesses looking to get the most out of their IT resources.
Everything in Growing team and…
- Technical support for up to 50 users
- Support for 5 additional local or cloud-based servers
- Endpoint Patch Management
- Security policy development and training
- Ongoing risk assessment
Add-Ons
| Support for additional users | $150/mo |
| Support for additional servers | $100/mo |
| One-time security policy development and training | $6,000 |
| One-time risk assessment | $3,000 |
| Mobile / Web / App Development and Support | $150/hr* |
| Need more? Let’s talk! |
* Subscription and volume discounting available
Other Tidbits
Monthly services includes support for existing business technology. Installation and implementation of new technology will be billed separately as a project.
Our normal time to resolution target is 2 days for general support requests. Of course, we’ll move faster if we can. If there’s an emergency, we’ll happily drop everything and come to the rescue. Emergency or off-hours support for all tiers is billed separately at $300/hr.
Referral program: If you refer a new customer to Zeytech who signs up for a package of equal or greater value, you will earn one month of free support.